Frontier, American and Delta Airlines have been fined $400,000, $250,000 and $200,000 respectively by the U.S. Transportation Department, for violating airline consumer protection rules.
Frontier has violated oversales and disability rules. It has bumped passengers before seeking volunteers first. Also the bumped passengers were not provided with written notices regarding their rights; and compensations delayed. The department had interviewed more than 200,000 complaints.
Delta failed to report all baggage claims from 2012 to 2015. American Airlines had failed to process a substantial number of refunds promptly.
The Congress has declared that it’s making it illegal for an airline to bump an already boarded passenger from a flight. Also new rules be made for airlines to refund passengers promptly for baggage fees or other fees if they do not receive the service.