Passengers on an Air Transat flight that was stranded for hours at the Ottawa International Airport on the 31st of July, have been offered compensation of $400 per passenger by the airline. It’s a lot money for the airline.
Stranded passengers on the flight from Brussels complained about soaring temperatures on the plane after its fuel ran out and the air conditioning failed. The temperature outside reached 28 C. Passengers also complained that the flight ran out of food and water.
The redirected flight 157 was stuck on the tarmac at the Ottawa airport for six hours that day. Flight was redirected due to bad weather. But the compensation is for the failure of the air conditioner in the plane, not for the delay, the airline said. Passengers had to suffocate inside the plane as they couldn’t be disembarked.
Air Transat wrote in an emailed statement to CBC News, “We extend our sincerest apologies for the unpleasantness they experienced during this unfortunate incident.”