The emirates lost the ‘flight delay compensation’ case in the UK Court of Appeal. The court found that emirates is liable to pay compensation to passengers for flight delays under EU regulations even though it is not a EU based carrier.
The court stressed that all airlines including non-EU airlines have to comply with the rules for flights which originate from any EU country.
According to EU regulations, passengers departing any EU airport are entitled to compensation if their arrival at their final destination is delayed by more than three hours, including connecting flights.
Earlier this year, The Civil Aviation Authority (CAA) of UK brought action against five airlines, American Airlines, Etihad Airways, Singapore Airlines, and Turkish Airlines for failing to provide passengers with the means of claiming up to EUR600 (USD700) in compensation for delayed flights.
Emirates defended saying that flights from UK with a stopover in Dubai should not be included, but the Court ruled that any missed connection outside EU also fall under EU flight regulations.