Hundreds of flights cancelled and thousands of families were in disarray as snow virtually shut Heathrow airport. All arrivals were cancelled and only seven flights allowed to depart. Most of the flights were diverted to Newcastle, 300 miles away. At Birmingham Airport too, flights were suspended temporarily on Sunday morning after heavy snowfall closed the runway. At Heathrow, planes were frozen into their parking stands in -5C temperatures on Saturday night.
Many stranded passengers slept on terminal floors while some opted to go to hotels.
As the meteorology office of London warned of more snow in coming days the Heathrow airport said “We ask passengers to check with their airlines before travelling to the airport, and we will provide regular updates and contact numbers through heathrowairport.com.
Absolute chaos at Heathrow. Cabin crew crying and consoling each other. Babies screaming. Saw a disabled person nearly get knocked out of his wheelchair in the crush. BA staff were incredible though. They couldn't do enough to help and one even kindly charged my phone for me. pic.twitter.com/Hyw8c5mpxr
— Jo Kelly (@jokelly) December 10, 2017