A breastfeeding mother travelling in American Airlines, had to forgo ample amount of milk in cooler for her 13-month-old son as she was asked to pay $150 as for extra weight. Before the family’s trip, the mother contacted American Airlines to make sure the cooler could be accepted, because she needed to have enough milk for the week. She was told it’s no problem.
‘I told them the milk was a medical necessity, the guard said it was not,’ Sarah said. ‘We are a young, growing family (so) it wasn’t economical for us to spend $150 to check the cooler and we were forced to leave it behind.,’ she wrote to Facebook. Friendly passengers without personal items even offered to carry the cooler for the family but an agent would not allow it.
American Airlines spokeswoman Leslie Scott has since apologized on behalf of the company. ‘It was absolutely our mistake,’ Scott said in the statement. She said there were restrictions with the new economy tickets. However, ‘strollers, diaper bags, breast pumps and breast-milk containers are among the items exempt from the restrictions,’ Scott said