“This airplane(737MAX) is designed by clowns, who are in turn supervised by monkeys,” one Boeing pilot wrote to another in a 2017 exchange of messages, which Boeing released to Congress on Thursday.
Boeing released more than a hundred pages of documents to house and senate committee, detailing internal employee messages related to 737MAX on Thursday.
The messages were documented while 737 Max simulators were developed and certified in 2017 and 2018, and some messages also date back to 2013.
The messages reveal how company employees spoke of deceiving international aviation regulators and Boeing’s airline customers, and successfully moves to minimal pilot training for the MAX.
Documents also confirm that Boeing rejected a proposed safety upgrade to MAX on the grounds that it would add cost by triggering need for flight-simulator training for pilots to qualify to fly the MAX.
“Honesty is the only way in this job — integrity when lives are on the line on the aircraft and training programs shouldn’t be taken with a pinch of salt,” wrote one Boeing worker to another in messages that were emailed in February 2018. “Would you put your family on a MAX simulator trained aircraft? I wouldn’t.”
“No,” the other worker responded.
A month after the first version of the plane was certified, one employee described the airplane as “designed by clowns, who in turn are supervised by monkeys.” Another comment added: “piss poor design.”
Boeing said in a statement “We regret the content of these communications, and apologize to the FAA, Congress, our airline customers, and to the flying public for them. We have made significant changes as a company to enhance our safety processes, organizations, and culture. The language used in these communications, and some of the sentiments they express, are inconsistent with Boeing values, and the company is taking appropriate action in response. This will ultimately include disciplinary or other personnel action, once the necessary reviews are completed.”